Privacy policy

This Privacy Policy describes how Giftable (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we may collect certain information about your device, including:

  • Web browser, IP address, time zone, and cookies
  • Pages viewed and how you interact with the site

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely by third-party payment providers)
  • Email address and phone number

How We Use Your Personal Information

We use the information collected to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Screen orders for potential risk or fraud
  • Improve and optimize our website and services

Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business, including:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping and logistics providers
  • Analytics and website performance tools

We may also share information when required by law or to protect our rights.

Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and enable essential site functionality.
You may disable cookies through your browser settings, but some features of the site may not function properly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

If you are a resident of Canada or the United States, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information

To exercise these rights, please contact us using the information below.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:

📧 care@giftablecanada.com